Episode 28 - "What Not To Do"

When reality hits a department, it's important to make sure everyone in every position knows what to do.

but...its equally important that they know "what not to do".

here's why:

1. anxiety, apprehension, stress, and frustration increases drag on productivity and increased turnover.
2. guarantees that there is a lack of clarity in other departments
3. opens the door for inter-department conflict.