In this packed reunion episode, the hosts dive deep into what’s been going on behind the scenes—including big acquisitions, marketing experiments, and the ever-evolving impact of AI on the tour industry.

 

💥 Topics Covered:

• TourScale’s acquisition of Cruisin’ Tikis and integrating 45+ locations
• Kai's strategy for managing change with nervous franchisees (yes, even overlapping markets!)
• Justin’s conversation with Gary Vee and the “create pain” philosophy for business alignment
• The unstoppable rise of AI tools like ChatGPT and how it’s already shifting traffic and customer behavior
• Why experiential businesses might be the most future-proof segment out there
• Kai's bold vision: making Cruisin’ Tikis a household name
• What Airbnb’s new app and OTA platforms mean for tour operators S
• easonal pivots, off-season marketing tactics, and the power of hyper-local adaptation Ending tradition? 
• A surprise cameo from Kai’s son, August, with a new signature outro: “Dad, it’s dinner time!”