Drew Martin attributes his success leading tech to putting people first. As the former CIO of 70-year-old west coast fast food giant Jack in the Box, and a former IT leader at Sony Electronics and PepsiCo, he has steered transformational change at some of the biggest brands around. Today on the Breakthrough with Alison Dean, Drew looks back over a career marked by one central question: “How can you make people more productive by giving them better experiences?” Listen in as Drew discusses the benefits of earning buy-in and building trust with customers at every level — from employees, to franchisees, to the loyal guests who can’t get enough of their signature curly fries.

*Drew Martin was serving as CIO at the time of the recording of this podcast in April of 2021, but as of May of 2021 has since stepped down

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