Welcome to the Social-Engineer Podcast: The 4th Monday Series with Chris Hadnagy and Mike Holfeld. Chris and Mike will be covering cutting edge global news to help people remain safe, secure and knowledgeable in a world where it is hard to know what is real and what is fake news.

Today Chris and Mike are joined by Lisa Miller, a former Deputy Insurance Commissioner for Florida who is a disaster insurance and recovery expert. She consults with insurance companies that represent about a quarter of Florida's six million personal and commercial residential policies.

Her Tallahassee, Florida-based firm, Lisa Miller & Associates, produces a twice-monthly newsletter on all these subjects. Lisa also hosts the Florida Insurance Roundup podcast. She also helped launch the Hurricane Claims Mediation Program, an initiative that has helped consumers expedite the settlement of residential and commercial insurance claims [June 23, 2025]

00:00 - Intro

00:43 - Mike Holfeld Intro

01:07 - Today's Guest: Lisa Miller

01:57 - It's Hurricane Season!

04:32 - Assurance of Insurance

07:23 - The Reasons for Rising Rates

10:52 - Know Your Agent

12:30 - In Come the Floods

14:45 - Openings & Roofs

18:24 - Hurricane Supply Tax Break

18:49 - Know Your Home

21:59 - Hanging Your Shingle

25:13 - Strapping the Roof

26:56 - Florida Office of Insurance Regulation

- www.floir.com

28:04 - Don't Answer the Door

29:18 - Find Lisa Miller Online

- lisamillerassociates.com

30:12 - Next Month: Congressman Darron Soto

30:28 - Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Find us online:

- Chris Hadnagy

- Twitter: @humanhacker

- LinkedIn: linkedin.com/in/christopherhadnagy