In this episode of Simply Said, Polly welcomes psychotherapist and author John O’Brien to talk about the growing crisis of incivility—and how we can do better. John, author of Rudeness Rehab, breaks down why rudeness has become more common over the last two decades, including the effects of loneliness, media, and public behavior models.

Polly and John explore the emotional and physical toll of rudeness, how subtle incivility can sneak into our daily lives, and how it differs from bullying. They share practical strategies for managing rudeness in workplaces and relationships, emphasizing self-awareness, communication, and compassion as tools for change.

Whether it's managing disruptive behavior at work or setting healthy social norms in daily life, this conversation offers realistic, thoughtful ways to reclaim kindness and civility in an increasingly tense world.

Learn more about John and Rudeness Rehab at: rudenessrehab.com

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