Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Faith Kent. Together, they delve into the critical role of effective communication, the art of role adaptation, and the psychological dynamics in crisis situations. The conversation highlights the importance of proactive preparedness and fostering trust within teams to tackle challenges with confidence. [Sept 15, 2025]

00:00 - Intro

00:42 - Faith Kent Intro

01:21 - Intro Links:

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:09 - Breaking & Entering

04:45 - Blending In

07:45 - Frank's Computer

10:13 - Unusual Communications

12:17 - Cochlear Implant

14:19 - Ethical Boundaries

16:11 - Community Pride

18:00 - Leaning Into the Discomfort

21:57 - Not an Afterthought

23:08 - Diversity for Security

27:00 – Trust, But Verify (Always)

28:23 - Wrap Up

- Deaf Gain: Raising the Stakes for Human Diversity

- https://gallaudet.edu/deaf-president-now/

- https://www.lifeprint.com/

29:03 - Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org