In this week's episode of the Memory Makers Podcast, hosts Russ Van Natta and Danny Gruening discuss the insights they gained from your fellow FEC industry leaders! After attended several events as of late, industry peers have provided us with their knowledge on adapting marketing strategies, embracing flexibility and experimentation, as well as what successful customer engagement looks likes. Plus, they discuss the importance of collaborative communication and empowering frontline staff for maximum efficiency and impact