Beyond Consultation

Ep 35 - Building an Engaging Organisation, with Michelle Feenan

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Introducing Michelle Feenan

What does it take to build an engaging organisation? An organisation that is driven by the needs of the people you serve. Where everybody is working in a coordinated way to listen, respect, understand, and partner up with your community.

Today's guest is Michelle Feenan, who has written the course on exactly that.

She's full of stories and powerful questions that will grow an organisation where engagement is the everyday normal.

How can we build the case for engagement? How can we encourage senior leadership to buy into the idea of permanently looking outwards?

Get your pen and paper ready and enjoy this powerful episode!

In today’s episode you’ll learn:
  • What you might need to give up to become more effective with your community engagement
  • How to navigate conflict with community members (and the importance of letting go of your need to ‘have the answers’)
  • How to identify your own subconscious biases when engaging people from different cultures
  • How to identify your organisation’s values and stress test them to see how committed you really are to them.
    • Resources mentioned in this episode
    • Join us for the Talk It Up unconference in February 2022 in Kirikiriroa Hamilton
    • Michelle Feenan’s LinkedIn profile
    • Engagement Plus website
    • IAP2 Training website
    • Podcast Episode 30 - Engaging After Trauma - The Royal Commission into the Christchurch Mosques Attack, with Chris Mene
    • Podcast Episode 29 and bonus summary episode - Human Learning Systems for Aotearoa New Zealand, with Dr. Toby Lowe.
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      Beyond ConsultationBy Business Lab