Welcome to the eCommerce Lab Podcast! In this episode, we have a very special guest: Andrew Smith, CEO & Founder of Swapt. Together, we'll explore how brands can leverage product inserts to enhance the customer experience and maximize loyalty.

We'll discuss effective strategies, common mistakes, real-world examples, and how inserts can become a powerful tool for boosting retention and strengthening customer relationships.

If you're looking for practical ideas and actionable tactics to take your brand to the next level, this video is for you!

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