There is always a lesson to learn from lost clients.

These are often reasons clients move on to someone else:

1. Gut feeling - something might not work or fit

1. • What are those signs? Did you ignore them?
   • Be honest with yourself
2. Misunderstandings - expectations, lack of understanding on what they should do v. you
   • Call/email schedule (strong communication)
   • Be the leader and put your foot down regarding decisions
   • Set boundaries around every situation, be clear and upfront
3. Try and end everything amicably - dig deep to find out what didn't work
   • Take the criticism positively, this helps prevent future client loss
   • Put those guidelines in place

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