Ms. O’Brien is the CEO of Connect Consulting Services, a healthcare emergency management and business continuity planning firm. She serves as a Contributing Writer for Emergency Management Magazine and has served as an Instructor for FEMA’s Center for Domestic Preparedness. She has a Master’s in Public Affairs with a concentration in Disaster and Emergency Management. Ms. O’Brien also received the Certified Emergency Manager (CEM) designation from the International Association of Emergency Managers and serves as the Chair of the IAEM Healthcare Caucus. Specialties:  -Emergency Management Plan Development -Business Continuity Plan Development  -Drill and Exercise Design and Implementation -Training Content Development and Delivery -GIS Mapping Subject Matter Expert Areas - Primary Care Clinics - Long Term Care - Hospitals - Mental Health Delivery - Media relations and crisis communications - Evacuation Plan Development and Exercises  - Health Information Technology - Emergency Volunteer Center activation - Access and functional needs planning Training -Curriculum development for webinar, LMS, in-person and video conference formats -Conducting Training Broad Spectrum Services - Media Relations - Crisis Communications - Conference Speaking  - Critical Thinking Scenario Exercises - Strategic Planning - Facilitation    Links www.connectconsulting.biz   LinkedIn: linkedin.com/in/noraobrien Twitter: NoraConnect Email: [email protected] Advertisers www.emweekly.com www.titanhst.com