The Juice - Consumer Direct Podcast

Ep. 39 | The Evolving Risks of AI in Outbound Marketing and Sales


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Scaling a business is exciting, but it’s crucial to have solid processes in place before you expand. In this episode of the Juice Consumer Direct podcast, Jacob Thorpe is joined by Rich Goates, founder of Goates Law Group, and Eric “The Czar” Troutman, TCPA expert and partner at Troutman Firm. They dive into how scaling too quickly without addressing underlying issues, like tech problems and compliance, can backfire. The conversation also explores the challenges of outbound dialing with AI, how to handle TCPA risks, and much more.

Guest Bios

  • Rich Goates: Founder of Goates Law Group, Rich Goates brings years of expertise in helping businesses navigate complex legal issues around compliance and litigation. Having worked in-house at Pinnacle Security and Vivint, he is well-versed in handling sales-centric legal challenges and guiding companies in preventing litigation.

  • Eric "The Czar" Troutman: As a nationally recognized TCPA expert, Eric Troutman is a partner at Troutman Firm, where he helps businesses ensure compliance with telemarketing regulations. His expertise covers both proactive compliance and defending businesses in litigation, making him a go-to authority in the field.

Host Bio

    • Jacob Thorpe: Jacob Thorpe, the host of the Juice Consumer Direct podcast, brings deep experience in consumer direct marketing and a strategic approach to navigating the challenges faced by companies in the space. His insights help businesses optimize their lead generation efforts while managing the complexities of compliance and customer satisfaction.


    What’s your biggest challenge when it comes to scaling? Drop a comment below and subscribe for more expert insights on consumer direct marketing and scaling your business the right way.


    For more information, visit our website:

    www.GoSqueeze.com


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    The Juice - Consumer Direct PodcastBy The Juice - Consumer Direct Podcast