<p>In this episode, we sit down with Michael Carroll, Chief of Acquisition and Procurement at the US Army HRC, and Pamela Powers, Defense Market Lead at Maximus to discuss how Department of Defense (DoD) agencies can initiate a culture shift to embrace a total user experience mindset that will drive innovation.</p>

In this episode, we sit down with Michael Carroll, Chief of Acquisition and Procurement at the US Army HRC, and Pamela Powers, Defense Market Lead at Maximus to discuss how Department of Defense (DoD) agencies can initiate a culture shift to embrace a total user experience mindset that will drive innovation.

Ep 4: Overcome Cultural Barriers with a Total Experience Mindset to Drive Innovation

<p>Listen to insights from Maximus experts and guests in technology and customer experience to learn strategies for how to optimize federal service delivery from government to you.</p>

Technology

Government

Listen to insights from Maximus experts and guests in technology and customer experience to learn strategies for how to optimize federal service delivery from government to you.

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Ep 4: Overcome Cultural Barriers with a Total Experience Mindset to Drive Innovation

Ep 4: Overcome Cultural Barriers with a Total Experience Mindset to Drive Innovation

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