Whether your business is already selling online and needs to ramp up to face a challenge or your taking your business online for the first time, we uncover the tools and tricks needed to ensure your products and services get noticed. First, we discuss the e-commerce customer experience with Shopify’s Local Community Manager, Nikki Thibodeau, and discover a few important considerations when selling online. Then, we hear how Keighty Gallagher, Founder of Tight Club Athletics shifted her in-person, workout studio onto an online platform in a way that stayed true to her core values. Selling from the heart is the name of the game this episode, so let’s begin.

*The Special Edition workbook and website are currently being updated! Visit theforum.ca for more information on the Resilience Program starting June 2021.