In this episode of Veriff Voices, we explore the psychology behind fraud, the emotional toll it takes on victims, and actionable strategies to combat it. We're joined by renowned criminologist and forensic linguist, Dr. Elisabeth Carter, who sheds light on how fraudsters manipulate trust and emotions to exploit their victims.

[00:17] Introduction to fraud and forensic linguistics [04:32] Understanding authorised push payment fraud [08:03] The psychological manipulation of victims and the sophistication of fraud techniques [15:19] The impact of fraud on victims [19:42] Fraud in financial services and emerging trends [24:11] Adversary-in-the-Middle fraud [27:55] Organizational strategies against fraud [31:16] Looking ahead: predictions [35:42] Cross-vertical fraud: a growing concern [38:46] Network effect, collaboration within the industry [42:00] Empowering individuals to combat fraud [45:17] Future directions for financial organizations

Read more about this conversation, here: https://bit.ly/3XQIJ05.