Gana777, part of the global Senator Group, is rapidly expanding its digital gaming presence across Latin America, with new markets opening in Honduras and El Salvador. But with big opportunity comes big challenges, especially around fraud and customer trust. In this episode, discover how Gana777 partnered with Veriff to tackle these issues, speeding up onboarding and building loyalty in one of the world’s fastest-growing betting markets.

[00:17] Introduction to global expansion in gambling [02:26] Challenges of entering new markets [06:13] Building trust with customers [08:16] The role of verification in customer experience [11:35] Fraud prevention strategies [13:46] Impact of verification on business operations [15:18] Understanding the fraud landscape in Latin America [18:01] The scale of fraud [20:46] Customer onboarding and retention [26:58] Future trends in online gambling [30:54] Advice for entering Latin American markets   Read more about this conversation, here: https://bit.ly/435D8op.

New banks often attract fraudsters who assume tight launch deadlines mean weak fraud prevention. But LHV proved otherwise. In this episode of Veriff Voices, Kris Brewster, LHV’s Director of Retail Banking, shares how our partnership built an onboarding flow that stops fraudsters and delivers a top-tier experience for real customers.

[00:17] LHV Bank: introduction and journey [03:22] Building a bank in under a rear [07:47] Designing a customer-first experience [11:19] Partnering with Veriff and building trust [18:16] Balancing UX with fraud prevention [24:50] Tech’s role in fraud detection [28:05] LHV’s future plans and growth [29:36] Advice for aspiring founders

Read more about this conversation, here: https://bit.ly/3EwBYtX. 

In this episode of Veriff Voices, we sat down with Dr Mariola Marzouk, Co-founder of Vortex Risk and a longtime voice in economic crime prevention. But this wasn’t your standard AML conversation. It offered a sharp, unflinching examination of the gap between regulation and real-world outcomes—highlighting why, despite decades of policy efforts, we continue to struggle in making meaningful progress against financially driven crimes like human smuggling, drug trafficking, corruption, fraud, and more.

[00:17] Introduction [05:34] Evolution of AML regulations [13:20] Policing challenges [20:08] Debanking and its impact on businesses [26:20] Are AML regulations working? Where RegTech providers might be falling short [32:45] The role of technology in fighting financial crime [38:16] What businesses and regulators should prioritise in a shifting landscape [43:11] Predictions for 2025

Read more about this conversation, here: https://bit.ly/42MX8gy. 

Most businesses are aware of the importance of knowing your customer, but what about knowing your employees? Aarti Samani, founder of deepfake fraud prevention consulting firm Shreem Growth Partners, explains what fake worker scams are – and offers some tips on how to defend your organization against them.

[00:17] Introduction to deepfake fraud [03:14] Understanding the threat level [06:12] Real-world examples of deepfake fraud [09:09] Targeting businesses: the fake worker scam [12:12] Fraud tactics in B2B enterprises [14:56] The importance of verifying authenticity [18:03] Identifying high-risk sectors [21:01] Preparing for future threats [23:55] Building a culture of awareness [26:48] The role of human defense in cybersecurity [30:02] Conclusion and key takeaways

Read more about this conversation, here: https://bit.ly/3EmyRo5. 

With AI-generated songs and streaming scams on the rise, music distributors face mounting pressure to verify real artists. EMD Co-Founder and President David-Olivier St-Pierre Garcia joins Veriff Voices to discuss how Veriff is helping EMD fight fraud, protect artists, and restore trust in the music industry.

[00:17] Introduction [02:17] EMD’s value proposition: what sets you apart? [04:05] Fraud in the music industry: how big is the problem? [05:57] Who’s responsible: platforms or distributors? [07:43] Impact on artists and others affected [09:02] Why is the music industry so vulnerable? [10:43] Solutions to combat fraud [14:16] Impact of implementing Veriff [16:35] Restoring trust in the industry [17:39] Future challenges: AI’s role in music [22:28] Fraud trends in the next 12 months [25:01] Government regulations: will they step in? [26:39] Advice for artists and companies [29:54] EMD's vision for the future

Read more about this conversation, here: https://bit.ly/420vUmm. 

As a cutting-edge startup revolutionizing secure online document notarization, Legitify needed to stay laser-focused on its core mission. However, ensuring the reliable verification of individuals' identities was a crucial part of the process. That’s where Veriff stepped in. In this episode, we sit down with Aida Lutaj, Co-Founder & CEO of Legitify, to explore how Veriff is empowering this pioneering startup to streamline cross-border digital notarization with confidence and ease.

[00:17] Introduction to Aida and digital notarization [02:43] The inception of Legitify [05:53] Traditional vs. digital notarization [09:53] The importance of identity verification [14:15] Navigating regulatory landscapes [18:23] Trust and efficiency in digital transactions [25:13] Future of Legitify and digital notarization [32:57] Identity verification tips for startups

Read more about this conversation, here: https://bit.ly/4iYx1c6. 

Most organizations adopt a reactive stance when it comes to cyberthreats. But Tim Zentz, Vice President of CODEX*, argues that as AI is increasingly adopted as a tool by online fraudsters, anticipating and countering your attacker’s MO is an ever more vital element of effective defense.

*CODEX (Cyber Offense and Defense Experts) is one of four business units at intelligence services company Nightwing, which was itself spun out of Raytheon as a separate company last year.

[00:16] Introduction to cybersecurity and fraud challenges [05:32] The rise of ransomware and AI's role [08:20] Offensive vs. defensive security strategies [12:21] AI in data protection and anomaly detection [14:14] Emerging fraud trends and insider threats [16:26] Building a culture of cyber resiliency [21:03] The importance of diverse perspectives in security [24:21] Future trends in cybersecurity and final thoughts

Read more about this conversation, here: https://bit.ly/42lE8Ei. 

In this episode of Veriff Voices, we explore the psychology behind fraud, the emotional toll it takes on victims, and actionable strategies to combat it. We're joined by renowned criminologist and forensic linguist, Dr. Elisabeth Carter, who sheds light on how fraudsters manipulate trust and emotions to exploit their victims.

[00:17] Introduction to fraud and forensic linguistics [04:32] Understanding authorised push payment fraud [08:03] The psychological manipulation of victims and the sophistication of fraud techniques [15:19] The impact of fraud on victims [19:42] Fraud in financial services and emerging trends [24:11] Adversary-in-the-Middle fraud [27:55] Organizational strategies against fraud [31:16] Looking ahead: predictions [35:42] Cross-vertical fraud: a growing concern [38:46] Network effect, collaboration within the industry [42:00] Empowering individuals to combat fraud [45:17] Future directions for financial organizations

Read more about this conversation, here: https://bit.ly/3XQIJ05.

Fraud is usually characterized as a financial crime, but for victims the psychological impact can be just as serious. We spoke with Cecilie Fjellhøy, a high-profile victim turned activist who appeared in the 2022 Netflix documentary The Tinder Swindler, about the devastating consequences of so-called ‘romance’ fraud – and what can be done to combat it.

[00:17] Introduction to the episode: fraud and its human costs [01:15] Cecilie Fjellhoy's background and experience [04:58] How the Tinder Swindler story unfolded [14:36] The situation escalates: $85,000 spent in three week [18:44] Emotional manipulation and its impact [21:46] Understanding the system of fraud [26:30] The role of businesses in fraud prevention [31:39] The psychological impact of romance fraud [37:01] Advice for avoiding romance fraud [41:57] The need for trust in online interactions [46:48] The future of fraud prevention and awareness   Read more about this conversation, here: https://bit.ly/3XKEdQH.

For our 40th episode, we invited back Mike Haley, CEO of Cifas, to discuss the growing fraud threat to businesses in 2025. Exploring the threat from identity fraud and account takeover attacks, we discuss how AI is helping tackle these challenges and the need for businesses to improve their collaboration, data sharing and account monitoring to stay ahead of the evolving fraud threat.

[01:00] An introduction to UK’s largest cross-sector fraud-sharing database, Cifas, and CEO Mike Haley [03:45] What Cifas does and the types of fraud they're exposed to [07:15] Key data insights on identity fraud trends [11:21] Evolving fraud tactics: account takeovers, eCommerce fraud, and more [15:48] Fraud techniques to watch: adversary-in-the-middle attacks, social engineering, and synthetic identities [20:24] Veriff’s biometric authentication and Cifas’ Vision [24:50] How information exchange improves fraud prevention [30:37] Key concerns and threats to be aware of in 2025 [35:37] Closing thoughts on identity fraud trends and the importance of collaboration   Read more about the key takeaways from the Veriff Identity Fraud Report 2025: https://bit.ly/4jlWzzM.