Veriff Voices

Most organizations adopt a reactive stance when it comes to cyberthreats. But Tim Zentz, Vice President of CODEX*, argues that as AI is increasingly adopted as a tool by online fraudsters, anticipating and countering your attacker's MO is an ever more vital element of effective defense.

*CODEX (Cyber Offense and Defense Experts) is one of four business units at intelligence services company Nightwing, which was itself spun out of Raytheon as a separate company last year.

[00:16] Introduction to cybersecurity and fraud challenges [05:32] The rise of ransomware and AI's role [08:20] Offensive vs. defensive security strategies [12:21] AI in data protection and anomaly detection [14:14] Emerging fraud trends and insider threats [16:26] Building a culture of cyber resiliency [21:03] The importance of diverse perspectives in security [24:21] Future trends in cybersecurity and final thoughts

Read more about this conversation, here: https://bit.ly/42lE8Ei.

In this episode of Veriff Voices, we explore the psychology behind fraud, the emotional toll it takes on victims, and actionable strategies to combat it. We're joined by renowned criminologist and forensic linguist, Dr. Elisabeth Carter, who sheds light on how fraudsters manipulate trust and emotions to exploit their victims.

[00:17] Introduction to fraud and forensic linguistics [04:32] Understanding authorised push payment fraud [08:03] The psychological manipulation of victims and the sophistication of fraud techniques [15:19] The impact of fraud on victims [19:42] Fraud in financial services and emerging trends [24:11] Adversary-in-the-Middle fraud [27:55] Organizational strategies against fraud [31:16] Looking ahead: predictions [35:42] Cross-vertical fraud: a growing concern [38:46] Network effect, collaboration within the industry [42:00] Empowering individuals to combat fraud [45:17] Future directions for financial organizations

Read more about this conversation, here: https://bit.ly/3XQIJ05.

Fraud is usually characterized as a financial crime, but for victims the psychological impact can be just as serious. We spoke with Cecilie Fjellhøy, a high-profile victim turned activist who appeared in the 2022 Netflix documentary The Tinder Swindler, about the devastating consequences of so-called 'romance' fraud – and what can be done to combat it.

[00:17] Introduction to the episode: fraud and its human costs [01:15] Cecilie Fjellhoy's background and experience [04:58] How the Tinder Swindler story unfolded [14:36] The situation escalates: $85,000 spent in three week [18:44] Emotional manipulation and its impact [21:46] Understanding the system of fraud [26:30] The role of businesses in fraud prevention [31:39] The psychological impact of romance fraud [37:01] Advice for avoiding romance fraud [41:57] The need for trust in online interactions [46:48] The future of fraud prevention and awareness Read more about this conversation, here: https://bit.ly/3XKEdQH.

For our 40th episode, we invited back Mike Haley, CEO of Cifas, to discuss the growing fraud threat to businesses in 2025. Exploring the threat from identity fraud and account takeover attacks, we discuss how AI is helping tackle these challenges and the need for businesses to improve their collaboration, data sharing and account monitoring to stay ahead of the evolving fraud threat.

[01:00] An introduction to UK's largest cross-sector fraud-sharing database, Cifas, and CEO Mike Haley [03:45] What Cifas does and the types of fraud they're exposed to [07:15] Key data insights on identity fraud trends [11:21] Evolving fraud tactics: account takeovers, eCommerce fraud, and more [15:48] Fraud techniques to watch: adversary-in-the-middle attacks, social engineering, and synthetic identities [20:24] Veriff's biometric authentication and Cifas' Vision [24:50] How information exchange improves fraud prevention [30:37] Key concerns and threats to be aware of in 2025 [35:37] Closing thoughts on identity fraud trends and the importance of collaboration Read more about the key takeaways from the Veriff Identity Fraud Report 2025: https://bit.ly/4jlWzzM.

Crypto is moving rapidly towards the mainstream, but consumer confidence in alternative currencies remains an obstacle to wider uptake. In this episode, we spoke to Boris Hirmas and Rafael Vargas of Latin American crypto savings startup Bitsafve about why identity verification is key to building trust in the space.

[00:28] Introduction to Bitsafve and the crypto landscape [02:37] Bitsafve's value proposition in the crypto space [05:29] Key challenges facing the crypto landscape [09:30] The role of digital identity in cryptocurrency [12:12] Why identity verification is crucial [16:18] Integration and partnership with Veriff [20:43] Building trust and reputation in the crypto space Read more about this conversation, here: https://bit.ly/4jeu3zS.

Carl-Alain Memnon, Co-Founder and COO at Grid Technology, joins us to explore how innovative solutions are transforming compliance, fraud prevention, and risk decision-making. We discuss how forward-thinking digital leaders are leveraging automation and biometrics to navigate the complexities of an evolving regulatory landscape to avoid significant financial losses, penalties, and the reputational damage that comes with non-compliance.

[00:17] Introduction to the episode [01:26] About Grid [04:18] Understanding KYC [05:46] Reputational risks [07:43] Challenges for small vs. large enterprises [11:23] Reputational risks of KYC non-compliance [13:59] Emerging trends in KYC across industries [17:49] The partnership between Grid and Veriff [21:58] Future of fraud prevention and KYC: implementing Veriff's biometric authentication technology [29:45] Advice for navigating KYC compliance [32:38] Looking ahead: Innovations in KYC Read more about this conversation, here: https://bit.ly/4lkyuLt.

In the past few years, the no-code approach to IT development has gone rapidly mainstream. We spoke to Jeremy Joly, Co-Founder and Chief Product Officer at compliance and onboarding platform spektr, about the benefits of no-code and how Veriff's solutions fit into their no-code ecosystem.

[00:28] Introduction [02:11] spektr's transformation of the compliance and onboarding space [03:42] spektr's approach to creating a better experience for the end user [04:48] Challenges in the KYC/compliance landscape, and learnings from this and previous ventures [06:35] Anticipated trends and shifts in the compliance space over the next 12 months [09:03] spektr's approach to the compliance ecosystem [10:29] Challenges faced by spektr that led to collaboration with Veriff [12:55] spektr's creation of an easy no-code or low-code solution for users [15:13] Speed of implementation and how quickly customers see the benefits of spektr's solution [17:18] How Veriff's database enhances spektr's document coverage and its role as a key selling point [20:55] spektr's ultra-responsiveness, feedback loops, and personalization to adapt to customer needs [23:30] Key metrics used to measure spektr's success in transforming compliance [26:47] spektr's future vision and anticipated compliance trends Read more about this conversation, here: https://bit.ly/3FUoY1m.

In this episode, we explore our partnership with Comun, a digital banking platform for immigrants in the U.S. Discover how Comun addressed KYC challenges by leveraging Veriff's innovative solutions to streamline identity checks, reduce fraud, and enhance customer experience. Join us for insights from Angélique Wynants, Comun's Head of Operations, on empowering communities and fostering financial inclusion through technology. [00:17] Introduction to digital banking and Comun [02:31] Comun's unique value proposition [05:09] Challenges in cross-border payments [08:09] The role of AI in fraud prevention [10:41] Fraud types and their impact [12:26] Vendor selection process [18:10] Implementation and immediate changes [20:14] Customer experience and onboarding [22:20] Success metrics for implementation [23:50] Long-term benefits of Veriff solutions [26:26] Future of fraud prevention with AI [31:05] Key takeaways for prospective customers Read more about this conversation, here: https://bit.ly/4i2f7E8.

With consumers increasingly open to integrating biometrics into daily life, this episode underscores the essential role biometrics play in identity verification and fraud prevention. Chris Hooper and Geo Jolly examine how AI and facial biometrics authenticate users and combat fraud, including account takeover fraud, where unauthorized access can lead to significant financial damage. They also discuss privacy, data protection, GDPR compliance, practical tips for businesses adopting biometric technology, and much more... [00:31] Introduction [02:08] What are biometrics? [03:44] Common use cases of biometrics [05:17] User experience with biometric systems [06:32] Benefits of facial biometrics for fraud prevention [08:23] Detecting and preventing fraud using facial biometrics [10:28] Understanding the feedback loop in biometric systems [12:15] Biometric authentication types and their use cases [14:06] Using biometrics to prevent account takeover [18:24] Trends in biometric technology adoption [21:53] Best practices for implementing biometric technology in business [26:14] The future of biometrics: adoption trends and AI integration Learn more at: https://bit.ly/424WMBL.

In this episode of Veriff Voices, Abe Post-Hyatt interviews his grandmother, Alice, to gain insights into generational perspectives on software, technology, and identity verification. They discuss the transition from physical banking to online transactions, the risks of scams and fraud, and the the need for trust and security in the digital age.

[00:17] Introduction[03:00] Generational perspectives on technology and identity[04:12] The evolution of banking and financial transactions[09:11] Understanding identity verification and fraud prevention[12:27] Personal experiences with identity theft[14:49] The role of technology in preventing fraud[18:10] Amazon Gift Card scams [21:51] Veriff's business model and client relationships[26:40] The future of identity verification

Read more about this conversation, here: https://bit.ly/43CLy8F.