
Sign up to save your podcasts
Or
New banks often attract fraudsters who assume tight launch deadlines mean weak fraud prevention. But LHV proved otherwise. In this episode of Veriff Voices, Kris Brewster, LHV’s Director of Retail Banking, shares how our partnership built an onboarding flow that stops fraudsters and delivers a top-tier experience for real customers.
[00:17] LHV Bank: introduction and journey [03:22] Building a bank in under a rear [07:47] Designing a customer-first experience [11:19] Partnering with Veriff and building trust [18:16] Balancing UX with fraud prevention [24:50] Tech’s role in fraud detection [28:05] LHV’s future plans and growth [29:36] Advice for aspiring founders
Read more about this conversation, here: https://bit.ly/3EwBYtX.
New banks often attract fraudsters who assume tight launch deadlines mean weak fraud prevention. But LHV proved otherwise. In this episode of Veriff Voices, Kris Brewster, LHV’s Director of Retail Banking, shares how our partnership built an onboarding flow that stops fraudsters and delivers a top-tier experience for real customers.
[00:17] LHV Bank: introduction and journey [03:22] Building a bank in under a rear [07:47] Designing a customer-first experience [11:19] Partnering with Veriff and building trust [18:16] Balancing UX with fraud prevention [24:50] Tech’s role in fraud detection [28:05] LHV’s future plans and growth [29:36] Advice for aspiring founders
Read more about this conversation, here: https://bit.ly/3EwBYtX.