In this episode of the "Building Bigger Lives" podcast, Michael and Kathryn discuss Catherine's past experiences with mediation, which she learned about in high school through a leadership program. Kathryn became a fully trained mediator and worked with the city of Boulder's Community Mediation and Resolution Center, handling cases involving teens. She reflects on how this experience gave her a different perspective on conflict resolution and alternative solutions to problems. The conversation aims to explore how these early experiences shaped Kathryn's professional life and how they continue to influence her today.

The episode focused on the importance of active listening and maintaining neutrality. Kathryn and Michael also explored strategies for managing emotional reactions in challenging conversations, the value of slowing down and considering options, and the importance of emotional intelligence in conflict resolution. The conversation concluded with a discussion on the potential for applying these skills on a larger scale and the importance of reflection on past experiences.

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