A retailer seeks to be a cornerstone of the local community even as it fights a legal battle to reduce its tax burden. An online menu is tied to a kitchen without a restaurant.  William Thomas of Empathetic Machines helps take us on this dark journey.

A retailer seeks to be a cornerstone of the local community even as it fights a legal battle to reduce its tax burden. An online menu is tied to a kitchen without a restaurant. William Thomas of Empathetic Machines helps take us on this dark journey.

Ep. 5 Dark Stores, Ghost Kitchens and Other Retail Noir

We’ve entered a new era of retail, the era of the Customer Channel, where Shoppers rule. This requires retailers and brands to be empathetic and supportive of their customers in every way.

Share Ep. 5 Dark Stores, Ghost Kitchens and Other Retail Noir

Sign up to save your podcasts

Ep. 5 Dark Stores, Ghost Kitchens and Other Retail Noir

Ep. 5 Dark Stores, Ghost Kitchens and Other Retail Noir