THIS Leader Podcast

EP 57 Organizational Trust: What Leaders Need to Know


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Low trust doesn't always announce itself. It shows up as Sunday night dread, meetings where the same issues get rehashed without resolution, silos between departments, and difficult behaviors nobody takes the time to address. In this episode — Part 2 of a short Trust Series — we zoom out from individual relationships to look at the bigger picture: what happens when low trust infects an entire team or organization?

In this episode, you'll learn:

  • How to recognize the signs of organizational low trust — and why that "something feels off" instinct is worth paying attention to
  • What low trust is actually costing your team (the research will surprise you)
  • Why remote and hybrid work has accelerated trust gaps — and what to do about it
  • Three strategies to build and sustain trust at the team and organizational level

Resources mentioned in this episode:

  1. Stephen M.R. Covey, The Speed of Trust (Free Press, 2006)
  2. Amy Edmondson — Psychological Safety research, Harvard Business School
  3. Patrick Lencioni, The Advantage (Jossey-Bass, 2012)
  4. Gallup State of the Global Workplace Report

Claire's Programs:

  1. Working Genius Assessment
  2. Building a High-Trust Workplace — clairelaughlin.com/high-trust-workplace
  3. Team Reset Workshop — a half or full-day experience to help your team reset and recommit: clairelaughlin.com

Join the Conversation:

Are you experiencing low trust in your workplace? What "tax" are you paying? What strategies are you using to address the situation and maintain resilience? Share your thoughts with me on LinkedIn or Instagram @Claire Laughlin Consulting.

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To learn more about my services, subscribe to my newsletter, and for additional tools to enhance your leadership impact, visit ClaireLaughlin.com and connect with me on social channels @Claire Laughlin Consulting.

Thanks so much for listening to our podcast! New episodes are released weekly, so be sure to subscribe.

Until next time, lead the way!

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THIS Leader PodcastBy Claire Laughlin