In this episode of Trust Issues, we dig into the recent the global IT outage caused by a CrowdStrike software update, which impacted millions of Microsoft Windows endpoints and disrupted many sectors. This "black swan" event highlights, among other things, the importance of preparedness, adaptability and robust crisis management. CyberArk Global Chief Information Officer (CIO) Omer Grossman discusses with host David Puner the outage's ramifications, the shaking of trust in technology – and the criticality of resilience against cyberthreats. This conversation underscores the need to be ready for the unexpected and the value of adaptability and resilience in unforeseen circumstances.