What makes someone have “emotional intelligence” in the real world? Amid all the chaos and negativity of today, it’s getting harder to stay open, feel positive, and remain empathetic for those different than you.

Here are five ideas to develop a more enduring sense of self and inner strength:

1. Empathy.

2. Self-reliance.

3. Self-confidence.

4. Social sharing.

5. Self-talk.