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Ep 6: Stop talking like a robot (your customers will thank you)


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This week, we speak to Lisa Taylor, brand voice pro and founder of Can I Have a Word?. From working in big beauty to running her own biz, Lisa knows the highs, lows, and awkward in-betweens of building a brand. They dig into why your tone of voice is everything, how to actually name your business without sounding like everyone else, and what it takes to create a brand people remember (and love).

Takeaways

  • Know who you’re talking to (your audience runs the show).
  • Your tone = your brand’s personality, so make it count.
  • Ditch the generic. Be bold, be you (with less swearing :-)).
  • Don’t let AI make your copy sound like a robot. Filter it first!
  • Always check if that dream name is actually available online.


Name drops this episode go to the amazing The 51% Club, Heist House Studios, Who Gives a Crap, and more.

Thanks for listening and we hope this little insights help you.

Nic + George x

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We started a business, send help!By We Started a Business, Send Help!