Recorded on April 8th, 2025

In this episode of brAVe [space], host Britt Yenser chats with Laura Jansen, Director of Workforce Development at NSCA. Laura shares her personal journey with emotional intelligence, burnout recovery, and the ongoing challenge of embracing change. From her passion for mental health advocacy to her creative hobby making crocheted koozie mittens, Laura brings a refreshing blend of vulnerability, insight, and light-heartedness. Together, Britt and Laura dive into:

• The four pillars of emotional intelligence and how to strengthen them
• How burnout led Laura to reevaluate her commitments and rediscover her strengths
• The importance of listening to listen — not just to respond
• Why it's okay (and necessary) to be everything all at once: strong and struggling, capable and still learning
• Her advice for those standing at the edge of change, unsure of their next step

Be sure to listen to the end to learn more about Laura and to hear our action items!
 
Bonus: Learn more about NSCA’s Excellence in Business Operations (XBO) event and how it supports leadership development in the AV industry.

Mentioned in this episode:

• NSCA’s XBO event: https://www.nsca.org
• Hope Walk of Cedar Rapids

Connect with Laura Janssen
LinkedIn: https://www.linkedin.com/in/janssenlaura816/

Connect with Britt Yenser
LinkedIn: https://www.linkedin.com/in/britt-yenser/
X: https://x.com/brAVe_britt_