Summary

In this solo episode, host Sean Lang walks through his powerful Team Member Audit, a simple yet transformative framework for getting clarity on your agency’s people. Sean shares how ambiguity kills growth and why knowing exactly who’s doing what, who fits your values, and who drives leverage can unlock scale, stability, and sanity for agency owners.

Takeaways

• Clarity is the foundation of growth, ambiguity can’t be optimized.
  
  
• The Team Member Audit should be done monthly to assess role clarity, engagement, and performance.
  
  
• Use the EOS-inspired framework: Gets it, Wants it, Has capacity for it.
  
  
• Standardize communication and performance review policies.
  
  
• If you wouldn’t rehire a team member today, that’s your answer.
  
  
• Operationalize agency values for maximum cultural alignment.

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