Best Served Together is a Q&A show where we celebrate the Unsung Hospitality Heroes. Join Chef Jensen Cummings as he talks to industry leaders about the people that have been there through the trials and triumphs of their lives and careers. On this episode of Best Served Together, Bryant Dulin talks to Jensen about helping your employees live their best lives, the importance of being more than a hiring app and helping people to grow in their careers, and how ghost kitchens can be successful in the future.

Top 5 Takeaways

1. Bryant Dulin thought up the idea for KOBEYO while he was in a cafe listening to an employee complaining about pay and then a manager complaining about not finding enough qualified employees. “KOBEYO is focused on empowering the workers. When workers are empowered, they are more productive and happier.” (0:42)

2. “The main thing I want people to take away from KOBEYO is that we all have lives. How do you help people live their best lives?” (6:09)

3. “We want KOBEYO to be your career. We let people pick the skills that they want to learn. If you want to move up or learn something new, you can put that in your profile and wait for a person who is willing to train you.” (14:31)

4. KOBEYO emphasizes rapid response from managers to potential employees. It is all about the respect between the manager and the employees.

5. “You have to think about the biodiversity of an ecosystem. You can’t do it alone.” (29:48)

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