Storyteller Nuala Sawyer was having a terrible year in San Francisco. One of those times in your life when you just think things couldn't get any worse. Then, a man on Muni shared a vulnerable moment with her that changed her perspective.

Nuala is the news editor at SF Weekly. She writes about a little bit of everything: City Hall, the courts, homelessness, immigration, housing, crime and of course, transportation.

You can follow her on Twitter at @TheBestNuala, or hear her on Rollover Easy Thursday mornings at bff.fm.

If you have a story to share on and off the bus, we want to know! You can submit your own diary to the Muni Diaries podcast by emailing us at [email protected], or tag us @munidiaries on Twitter, Instagram, or Facebook.