The Veterinary Leadership Success Show

EP 77: From practice owner to Banfield executive to associate: Learning from Dr. Kelly Cooper


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Episode Description 

Are you interested in learning about the challenges and rewards of owning a veterinary practice? In this episode of the Veterinary Business Success Show, our resident asker of questions, Brendan Howard, is joined by Dr. Kelly Cooper, a veterinarian who owned a practice in New Mexico and later worked at Banfield before returning to private practice.

Dr. Cooper shares her journey of becoming a practice owner, the challenges she faced, and the importance of mentorship and coaching in her professional development. She also discusses her transition from being a practice owner to working at Banfield and her role as a multi-unit leader.

Dr. Cooper emphasizes the importance of attitude and engagement in employees and the need for leaders to have the right skill set for their role. She also talks about the need for the veterinary industry to evolve beyond the traditional model of the James Herriot-era veterinarian.

Despite the negativity surrounding the profession, Dr. Cooper loves veterinary medicine and believes it is an amazing profession that profoundly impacts society. She hopes to see the profession evolve to include more professionals providing care and to become more attractive to future veterinarians.

If you're interested in learning more about Dr. Cooper's journey and the challenges of practice ownership and leadership, tune in to this episode of the Veterinary Business Success Show. And don't forget to leave a review and check out the VetX Leaders community for more resources on leadership challenges in the veterinary industry.

As Dr. Cooper says, "The veterinary profession is an amazing profession that profoundly impacts society." Let's work together to make it even better.

Episode Outline 

  • [00:00] Episode Intro 
  • [01:37] Early interest in practice ownership 
  • [04:03] Challenges of early practice ownership 
  • [06:04] Importance of mentorship and coaching 
  • [08:20] Transition to Corporate World
  • [13:04] Ad Break- Learn more about our Leaders program
  • [14:38] Dr. Cooper’s Leadership development around Doctors 
  • [16:23] Different Hospital Atmospheres 
  • [18:39] Collaboration in Making a Plan
  • [20:36] Attitude and Skill in Hospital Improvement 
  • [22:54] Moving across different roles in the corporate world 
  • [24:17] Difference between coaching work and executive role
  • [25:25] Returning to Private Practice 
  • [31:05] Negativity in Veterinary Medicine 
  • [33:49] Episode wrap up
  • [34:30] The end 

...more
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The Veterinary Leadership Success ShowBy By Dr Dave Nicol

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