August 14, 2023

Ep 83: Questions Leaders Should Ask When Considering Investing In New Technology For The Practice

15 minutes

Welcome to another insightful episode of the Veterinary Leadership Success podcast. In this episode, host Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey into the delicate balance between technology integration and the customer experience within veterinary practice. Driven by recent personal experience, Dr. Nicol dissects the pitfalls that can arise when technology is adopted without a comprehensive strategy.

As the leader of your veterinary practice, you're confronted with a multitude of decisions regarding the integration of technology. Dr. Nicol discusses the key questions you should ask yourself before embracing any new technological solution. Can it enhance the customer experience? Will it contribute positively to clinical processes? How can it amplify overall efficiency?

By exploring a real-world example involving a well-being clinic, Dr. Nicol emphasizes the importance of aligning technology with your practice's core mission and objectives. Whether you're considering the implementation of telemedicine, AI-driven communication tools, or other innovative solutions, this episode provides essential guidance to ensure that your practice thrives without sacrificing the essence of compassionate and effective care.

Veterinary leaders play a crucial role in shaping the success of their practices and the well-being of their teams and patients.

Tune in to this episode and gain invaluable insights into harnessing technology's potential while preserving the heart and soul of your practice's mission.

Episode Outline

[00:00] Episode intro
[02:00] Dr. Dave Nicol reflects on his interaction with the human medical sector.
[07:31] The downside of inappropriate technology in the medical sector.
[08:23] The era of advanced medical technology.
[09:14] Creating systems that work using new technology.
[09:47] Aspects to consider before applying new technology to your system.
[11:19] Using Practice objectives to assess the usefulness of a technology.
[13:15] Episode wrap up
[14:13] The end

Show Links

https://www.drdavenicol.com/about
https://www.drdavenicol.com/podcasts

Connect with Dr. Dave Nicol

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Mentioned in this episode:

Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.

Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.

At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.

If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.

To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.

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By By Dr Dave Nicol

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