In this episode, we talk to Arthur Zey, senior technical product manager at Amazon for the Alexa developer's portal. We talk about:

• What is a product manager in the tech industry
• How a product management differs from a project management 
• How the Alexa developer's portal is structured
• Why UX reflects thoughtfulness in design
• Why technical documentation requires good UX
• How API development and technical documentation relate 
• Various workflows for technical writers developing technical documentation
• Using JIRA for workflows
• Why interpersonal challenges tend to be the most difficult issues in tech
• Some strategies for dealing with interpersonal issues 
• Why getting hands-on work experience is critical for your career

To learn more about eCommerce, check out my textbook at:
eCommerce: A Stakeholder Approach