Nick is joined by Lydia Hislop to look over the key racing news this Wednesday. Lydia investigates the serious customer service shortcomings revealed by BetMGM punters through the Festival, and gets answers from the bookmaker and the tech provider. Also on today's show, we examine the bizarre case of Gary Sanderson in the company of Racing Post Deputy Industry Editor Peter Scargill, and hear from World Horse Welfare CEO Roly Owers as the charity seeks to strengthen its links with horseracing. Nick and Lydia discuss Flutter/888 results plus the likely make-up of the Grand National field. Ben Atkins is here with the weekly Pointing Update, while Laura King continues her Dubai profiles.