<p>Join us as Dilyana and Brian share their thoughts and stories about empathy when dealing with customers - and for customers dealing with service providers!</p>

Join us as Dilyana and Brian share their thoughts and stories about empathy when dealing with customers - and for customers dealing with service providers!

Ep017 - Is this the Year of Empathy?

Join us as we share stories (both good and bad) about experiences we have had as customers - from airlines to grocery stores and everywhere in between!

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Ep017 - Is this the Year of Empathy?

Ep017 - Is this the Year of Empathy?