Pablo Laboreo is now a freelancer UX Researcher, who worked at UXStudio for almost 4 years before leaving the company last summer. During our conversation with him, you will find out more about what an agency environment as a UX researcher looked like before Covid and after it and also get some best practices from him on how to make a user testing session more comfortable for the user.

+1: If you would like to get to know more tips about how to facilitate more engaging workshops in your workplace, listen to this episode and find Pablo's advice!