Like temperament and personality, emotional intelligence can be so central to who we are, we might not give it conscious thought until we focus on the behaviors that define our attitude.

According to Daniel Goleman’s book, Working with Emotional Intelligence, “Emotional intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. It describes abilities distinct from, but complementary to, academic intelligence, the purely cognitive capacities measured by IQ. Many people who are book smart but lack emotional intelligence end up working for people who have lower IQs than they but who excel in emotional intelligence skills.”

In Emotional Intelligence – A Practical Guide, by Dr. David Walton, the key components of Emotional Intelligence are:

1. Self-knowledge
2. Managing your emotions
3. Understanding others’ behaviors and feelings
4. Managing your relationships (using effective social skills)

Understanding your temperament and personality strengthens your emotional intelligence. That work is focused on self. Emotional intelligence includes self-awareness, but expands the picture to include other people.

Emotional intelligence directly relates to the title of this book: LIVE IT! Mastering Positive Attitude Habits.

You can feel a range of emotions, identify what you are feeling, understand the feelings of others, and interact in healthy ways for a more satisfying life. Emotional intelligence is the pathway by which you can get your needs met while nurturing relationships.

Low level emotional intelligence might look like an attitude issue because the person doesn’t seem to care about how others respond to him/her, or worse, they might get very agitated with coworkers and form a blaming viewpoint instead of considering how their actions created the conflicted responses. Low level emotional intelligence people might hear how another person is feeling, but they don’t put forth the effort to validate those feelings. They may go so far as to invalidate the other person’s feelings, even saying they shouldn’t feel that way or mock them for the way they feel.

Subscribe to this podcast and read my book to learn more. 

Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon:

https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude

Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations.

Relatable Leader Website

To learn more about Catherine’s projects outside of her focus on leadership resources, see her website:

http://www.catherinegoggia.com/

 

My focus is training supervisors and managers, or front line employees who have the goal to promote to leadership some day. The time to start behaving like a leader is before you fill a leadership position.  The information, tools, and resources shared in this podcast are designed to help you reach your highest potential in your career. I taught college level Business Communication and Employee Readiness courses for 15 years. Employees and students tell me my courses change their lives for the better, and my evaluations consistently rate me as an engaged and motivational speaker. I decided to produce a podcast in the effort to support a broader audience of people in higher levels of job satisfaction and productivity, as well as encourage people to find jobs for which they are a good fit.

Please and Thank you for *RATE & REVIEW* on iTunes and Stitcher – your review might inspire someone else to listen and receive the assist they need to be more successful in their job!

If you know anyone getting ready to start college, or even at a crossroads in life trying to put things back together in a positive way, I encourage you to give them my book, From Average Student to Academic Rock Star! This is my foundational college orientation available on Amazon in paperback. Set up like a workbook with action steps, this information has helped thousands of people get their goals on track. Some readers are purchasing it as a gift, and then deciding to keep it for themselves because of the life lessons addressed in the book.  Check it out on Amazon!

From Average Student to Academic Rock Star!

If you use a technique from the podcast or find any information especially useful, please jump on over to my website at relatableleader.com and you can email me or post your feedback on twitter CatherineGoggia@goggia

#relatableleader

For additional information and tools to support your success, go to my website:

http://www.relatableleader.com/

Advance your job skills: schedule Individual Coaching Sessions with Catherine!

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