Never Mind the Pain Points

Ep.14 - Circular initiatives: Should firms be incorporating customer experience?


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In the fourteenth episode of ‘Clarasys presents: Simply Sustainability’, Clarasys’ Harriet Shelton and Jacob Brockman chat with Dr. Merryn Haines-Gadd, Research Fellow at the University of Exeter within the Exeter Centre for Circular Economy.
The trio discuss why organisations must consider circular initiatives, the part customers should play in the design process and how organisations can successfully combine the customer-centric mindset with circular ambitions.
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Never Mind the Pain PointsBy Clarasys

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