The Alchemist Lounge

Ep16: Customer Relationships: Providing An Experience Vs. A Service - Anirban Chakrabarti


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In this episode, Anirban Chakrabarti shares the unexpected challenges he faced when starting his entrepreneurial journey and the importance of understanding your customer to create a successful product. Listen in and learn some insights into the software industry and the mistakes you don't want to make when exiting a business.

 

EPISODE NOTES

  • The importance of being a servant to your customer
  • The hardest part of being a first-time entrepreneur
  • Why you need to be surrounded by supportive people
  • Evolution of customer behavior since the global pandemic
  • What to look for when recruiting new members for your team

 

RESOURCE/LINK MENTIONED

  • Leading without authority by Keith Ferrazzi 

 

ABOUT ANIRBAN CHAKRABARTI

Anirban Chakrabarti is the CEO of HireLogic and an experienced technology entrepreneur with a strong software background as a general management executive with large enterprise software companies to venture-backed small startups. He is fluent in General Management with full P&L, Go-to-Market Strategy, Scaling Revenue, Building High-Performance Teams, Product Launches, Product Market Positioning, Product Management, Analyst Relations, Investment & Fund Raising, Technology Portfolio Management, M&A, and modern Recurring Revenue business models.

 

CONNECT WITH ANIRBAN

  • Website: www.hirelogic.com
  • LinkedIn: Anirban Chakrabarti

 

CONNECT WITH US

  • Website: Gravy Work | Hire Staff On Demand
  • Podcast: Off The Clock
  • Facebook: @GravyWork

 

Until Next Time.. Be Kind and Thrive!

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