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Ep16: Director of Service Ops Christina Cavaleri on Customer Experience & the Service Team
What makes our service team such an instrumental part of Wilmac Technologies?
This week on the Wilmac Wire, Director of Service Ops Christina Cavaleri discusses her career path from sales to engineering, and now leading the service operations team. She shares leadership tips and discusses how service teams play a key role in business success, as well as the impact of AI on the industry.
Customer experience, leadership, and the evolution of technology - this episode is a must-listen!
Christina Cavaleri on LinkedIn: https://www.linkedin.com/in/christina-cavaleri/
Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/
The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/
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By Wilmac TechnologiesWhat makes our service team such an instrumental part of Wilmac Technologies?
This week on the Wilmac Wire, Director of Service Ops Christina Cavaleri discusses her career path from sales to engineering, and now leading the service operations team. She shares leadership tips and discusses how service teams play a key role in business success, as well as the impact of AI on the industry.
Customer experience, leadership, and the evolution of technology - this episode is a must-listen!
Christina Cavaleri on LinkedIn: https://www.linkedin.com/in/christina-cavaleri/
Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/
The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/