Are you succeeding in retaining customers? What role do salespeople have in terms of customer retention?

People are enrolled, signed up, and paying, and then they may be dissatisfied. Perhaps your customers wish to leave your organization, or perhaps they don't like what they bought.

In this episode, Oliver and Jason talk all about how to keep your clients or customers engaged with you. Getting a new client for every client you can save or keep, as a part of your business takes so much time and effort.

Learn more about customer retention, the roles of every member in a sales team, and as well as customer experience.

Learn more about how to build your Call Center Confidence

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