Jennifer Geary, General Manager EMEA, nCino

Global lockdowns reduce the rate of global warming over the last 12 months. With many workers in financial institutions around the world moving to home offices, institutions looked for new ways of digitally sharing files – effectively the (forced) reduction in paper documentation has been one of the consequences of digital transformation and has positively impacted the environment. But what has it meant for banks and their customers? Robin Amlot of IBS Intelligence speaks to Jennifer Geary, General Manager EMEA at cloud banking software provider nCino.