IBS Intelligence Global FinTech Interviews

Fanis Mesologitis, MD in Banking, Profile Software

Generative AI is moving from experimentation to enterprise adoption—what will it take for banks to scale AI securely, build trusted data foundations and deliver measurable business value? Puja Sharma of IBS Intelligence speaks to Fanis Mesologitis, Managing Director, Banking at Profile Software, about how financial institutions can move beyond AI pilots, strengthen data quality, balance innovation with governance and regulation, and identify where AI is delivering tangible ROI across banking. 

Sena Bahadir, Senior Sales Manager-GCC, Fimple

Digital banking provider Fimple is helping financial institutions across the GCC modernise their banking infrastructure through cloud-native, API-first and composable technology. Its real-time core banking platform can support banks as they integrate AI across customer experience, fraud detection, risk management and compliance, while improving data readiness and operational agility. Puja Sharma of IBS Intelligence speaks to Sena Bahadir, Senior Sales Manager – GCC at Fimple, about how AI is reshaping banking in the region and the role of modern banking infrastructure and technology partnerships in enabling GCC banks to scale AI-driven financial services.

João Moura, CEO & Co-Founder, Fraudio

Fraudio claims to decomplexify and disrupt the payment fraud detection and anti-money laundering industries with its patent pending AI super brain. CEO João Moura speaks to Robin Amlôt of IBS Intelligence, discussing where AI is delivering real value now and what comes next for fraud, financial crime and payment risk. 

Fayza Benayad, Global Partnership Head, Fimple

Digital banking provider Fimple is focused on using cloud-native, API-first banking technology to expand financial access for underserved SMEs and NGOs across Africa. Its composable banking architecture, real-time payments, digital onboarding and embedded finance capabilities can help financial institutions deliver more accessible and tailored services. Puja Sharma of IBS Intelligence speaks to Fayza Benayad, Global Partnership Head at Fimple, about the role of digital banking in advancing financial inclusion and how partnerships between banks, FinTechs, NGOs and technology providers can accelerate access across African markets.

Pramit Bhargava, Founder of Louie Voice, Clayfin

Digital banking provider Clayfin has acquired voice technology platform Louie Voice to strengthen its AI-driven customer experience and accessibility capabilities. The acquisition adds advanced voice AI to Clayfin’s Cognitive Banking platform, enabling customers to interact with banking services and perform transactions using natural voice commands. Puja Sharma of IBS Intelligence speaks to Pramit Bhargava, Founder of Louie Voice at Clayfin, about the rise of voice-first banking, the role of AI in accessible financial services, and how banks can balance automation, security and human interaction.

Rob Mason, Director, Regulatory Intelligence, Global Relay

Financial services providers have been reassessing their communications compliance strategies, according to a recent report by Global Relay. The report found that 66% of financial services firms now ban communications channels – the highest percentage in the annual survey’s four-year history and a significant jump from 2025 when the figure was 41%. At the same time, AI adoption continues to accelerate with 54% of firms not currently using AI for compliance or surveillance planning to introduce it within the next 12 months. Robin Amlôt of IBS Intelligence speaks to Rob Mason of Global Relay.

 Mohamed Moniem, Vice President – ME Region, nCino, speaks to Puja Sharma about how AI is moving banking from automation to predictive, insight-driven decision-making, covering its impact on lending, customer engagement, risk and banking infrastructure, while highlighting the need for trust and responsible AI adoption.

Chandra Gnanasambandam, Chief Technology Officer & EVP of Product, SailPoint

In the background, data that shows 80% of organisations reporting that AI agents are taking unintended actions left to their own devices. Indeed, agents are mutating irrespective of being denied access to systems. Agents need intent-based authorisation, not policy-based authorisation. Robin Amlôt of IBS Intelligence discusses the evolving challenges of managing AI with Chandra Gnanasambandam, CTO of SailPoint.

Scott Liddle, Co-Founder, Capi Money

There is a growing shift to FinTech actors in cross-border payments. Capi Money was established on the belief that this will also happen in Africa. Last year the London-based payments FinTech raised around $18 million in Series A funding. In January, the firm secured an Electronic Money Institution (EMI) licence from the UK Financial Conduct Authority (FCA), and, most recently, was granted a licence for cross-border payments in Ivory Coast, the first cross-border payments FinTech in the 8-country UEMOA bloc to receive such authorisation. Scott Liddle, Co-Founder of Capi Money speaks to Robin Amlôt of IBS Intelligence. 

This interview explores how AI-powered testing frameworks are revolutionising the financial services sector by enhancing regulatory compliance and data sovereignty. It highlights the shift from traditional manual processes to agentic automation, which allows for the creation of testing scripts before software development is even completed. The text emphasises that cybersecurity and functional testing are now merging, requiring organisations to use artificial intelligence to defend against increasingly sophisticated digital threats. Furthermore, the role of Quality Assurance professionals is evolving from routine execution to strategic orchestration and validation, necessitating deeper domain expertise. Ultimately, the source advocates for a human-in-the-loop approach to ensure the accuracy and ethical deployment of these emerging autonomous technologies.