The Wilmac Wire

Ep21: Simplifying Compliance with Customer Interaction Live Session Recap


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In this episode of The Wilmac Wire, Bob Pease, VP of Engineering, and Charlie Snedden, Sales Engineer, tackle three critical compliance challenges faced by organizations managing customer interaction data.

Learn how leaders like you are leveraging cloud-based solutions to safeguard sensitive information, streamline operations, and stay audit-ready—all while building trust with their customers. 

See how Continuity Replay simplifies transitioning legacy systems, consolidating environments, and managing audits.

In this episode:

  • 1:03 - Recap: Simplifying Compliance Live Session
  • 4:00 - Challenge 1: Transitioning Legacy Systems
  • 13:18 - Challenge 2: Managing Multiple Environments
  • 18:19 - Challenge 3: Facing Audits
  • 27:04 - Real-life Success Stories
  • 36:00 - Future Enhancements for Continuity Replay

Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/

Charles Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/

Bob Pease on LinkedIn: https://www.linkedin.com/in/bobpease/

The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/

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The Wilmac WireBy Wilmac Technologies