Marcus is joined by entrepreneur Lee Krupa (Byron Leather, Verify Faces, Richly Told podcast) to discuss a surprisingly common issue that silently damages small business cash flow: the failure to send invoices on time.

Lee shares her personal experience and the unintended negative impact it has on the client's own finances when you hold off on billing. They cover the emotional barriers to asking for money, linking it to issues like imposter syndrome and self-value, and why systemising the process (including taking deposits) is the key to removing this emotional block.

You can find Lee's "Richly Told" podcast here, and for more from Marcus, visit businessunlocked.com.au

This is a Podvan Media production.