此外，若擔任主管，還需要管理團隊、觀察數據並兼顧向上管理。

一起來聽聽看，客戶成功經理繁忙而充實的一天。

The job of a Customer Success Manager is full of multiple challenges.

From a SaaS company's perspective, the job encompasses a wide range of responsibilities, such as planning the customer success journey, assisting with product introductions, educating customers on usage, fostering loyalty, measuring key metrics, and even increasing monthly revenue and decreasing churn.

Additionally, as a supervisor, you will be expected to manage teams, observe data, and manage upwards.

In this episode, we will reveal a busy but fulfilling day behind the scenes of a Customer Success Manager.

**如果覺得茶水間對你有一點點小幫助，歡迎抖內請我們喝杯手搖！繼續一起在客戶成功茶水間聊天解決工作的煩惱 >>> **https://pay.soundon.fm/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8

客戶成功茶水間，募集企業組織裡有客戶成功團隊的公司，一起上節目聊聊客戶成功徵才議題。

或是您的公司有客戶成功人員的徵才需求，也可以透過資訊欄聯絡方式提供給我們，我們將會在節目和資訊欄上幫您曝光。

The Customer Success Pantry invites companies with customer success teams to join us on the show to talk about customer success recruiting.

Or if your company has a need for a customer success recruiter, you can provide us with the contact information through the message board, and we will help you get exposure on the show and in the message board.

如果在建立或管理團隊上有任何疑問，歡迎來找我們聊聊能怎麼協助您。

If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you.

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