Experience is subjective. Your service provider should have to disclose circumstances of their experience. Fighting the proverbial fires of customer requests can be simple or daunting depending on your level of past experience quality. Beware of the certification junkies. They are valuable in spots but shields in most conversations. Test the practical experience. Go to our blog and take the 5 questions I have for you to your next vendor meeting. The answers may surprise you. Better now than when you need the action.