Trey and I discuss the most important aspect of your public image. How your customers engage with you via the telephone says how you value their time. If you haven’t updated or even evaluated your call-in experience, we are here to help!

Gone Phishing! This week Trey and I take you through a very common occurrence in email communication. Phishing is the act of an outside person (or persons) impersonating someone you know to gain information from you. These people are very clever in their approach, down to how they look in your inbox.

We cover the key points to look for, how to handle a Phishing incident and what you can do to be aware of one when it presents itself.

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Trey and I discuss the root benefits (as of 2020) of Firewalls, their new abilities and when it makes sense to evaluate your need for one. Join us on this fast-paced overview!

Michael is joined by CEO Trey Hayden to discuss and explain the history and modern day benefits of Private cloud, how it differs from Public cloud and how CodeBlue can tailor to your business. Watch or listen to the whole episode here or on Instagram TV @codebluetech

Plain and simple. Marketing is one of the core needs of a business. Picking the right “horse” is extremely easy. You can nail it down in the initial meeting. Did they come in the door, as excited or more informed about your specific company as you are? Do they ask you how you want to market? If this is happening, it’s time to run. Your marketing is your brand. Invest in people that don’t just WANT to elevate you, but actively do elevate you. Action trumps intent.

Choosy customers choose CBT!

The state or wireless has changed so much that I wanted to take a walk back through history and then talk about the future.

Forget BitCoin, Blockchain is the greatest byproduct of the digital age.

Modular services are the greatest thing that businesses have ever experienced. Keep the good, shake the bad. When you change services, your processes for setting up your new users should change too.

Have you experienced this feeling? Do you get the sense that you’re paying too much and getting nothing in return? Managed Care is about the data. It’s about what you DO with the data. You’re getting value 24/7 with no interaction but you’re missing the other half if no one is talking to you about it.