No! The measure of a great voice over IP experience is 100 percent measure and experience of your integrator. Positive experiences involve a consultative look into your network, into your Internet service, into your business needs and beyond the obvious. Voice over IP has more competition than computer manufacturers combined. This means the level of effort to stand out is incredibly high. Evaluating those competitors is not only in your best interest, but could change the way you do business for the better. We would love a chance to do this with you please call! 804-521-7660

As a Richmond Virginia IT company, we work on getting customers into the right direction. It’s not always linear. And it’s not always the most popular way. It is however, always in the customers best interest. Taking your applications to the level of Service and leaving behind the capital expense of hardware can be freeing. If and only if your software and bandwidth can support your workload. A consultative review of your workflow can produce a wildly effective strategic move forward.

Too often in business we hear about problems that never seem to go away. Why is that? It’s typically because of no responsibility given to those responsible, no accountability to those accountable. Having a partner mitigate that worry with actionable items can be the difference between success and failure. We believe in predictable responsible updates to guarantee the immediate resolution of long-standing problems. You depend on technology to work and we depend on that technology to serve. If either side fails The business suffers. Don’t allow your business to suffer. Assign the problem to the team of teams. Call us now. 804-521-7660.

Planned Obsolescence is a headline we’ll see every six months for eternity. As technology creators move faster and faster, the catalog for support will get smaller and smaller.

Experience is subjective. Your service provider should have to disclose circumstances of their experience. Fighting the proverbial fires of customer requests can be simple or daunting depending on your level of past experience quality. Beware of the certification junkies. They are valuable in spots but shields in most conversations. Test the practical experience. Go to our blog and take the 5 questions I have for you to your next vendor meeting. The answers may surprise you. Better now than when you need the action.

More and more business owners are providing mobile devices (cell phones and tablets) to their staff. Wireless carrier plans are better for business than consumer and it gives business owners the comfort of knowing their lines of communications are open and healthy. How do you control the experience? How do you ensure the devices you pay for are healthy, available and safe? You must manage! CodeBlue provides unique management automation for all major platforms. From custom profiles and geo-location to remote wipe, lock and reset. We can manage your fleet of phones to ensure they are used just as you would have them. Call us today and learn how we can help! 804-521-7660

Business technology evolves. The product you purchased will go through several iterations during its lifetime. The manufacturer will issue several pieces of software intended to either fix potential problems or add features. These patches are critical. Keeping your infrastructure up to date can be cumbersome. CodeBlue has a dedicated service to keep your pc’s, servers and networking running at its best and most secure through automated patch management. Our staff of engineers will deploy necessary patches to your network and ensure they are applied at the best possible time. Meaning, NOT while you’re trying to get work done!

Email encryption is an absolute must for anyone dealing in PII or PHI. Passing unencrypted customer information around in email is a HIPAA violation. Choosing the best encryption service is a task list that must include handling methods, policy based strategy and assurance for periodic updates.

It’s important to consider your options in selecting your internet service. The fact that there ARE options is sometimes unknown. Dedicated vs. Shared, guaranteed vs. best effort, available on-site service vs remote only. There are considerations to make beyond the commodity. The bulk majority of the value is the human aspect.

The things we used to buy outright have served their time. The market has spoken and service wins. Anything you can imagine in technology can and now should be sought after as a service and for one pure reason. Continuity. Your experience is and has always been predicated on experience. The best way to sustain a positive experience is to invest in the creator of that experience. Silo’d resources can quit. They can create castles. They can lose interest. Service is steady.