I used to be a police officer in the Highway Patrol. It was a long time ago, but the lessons I learned on the road (and in the station) are incredibly relevant to running a profitable business today.

In this episode, I share seven specific insights from my time in the force. I talk about why giving your team the right equipment matters more than you think and why hiring for attitude is usually better than hiring for skill. I also cover the importance of spotting small problems (feeling the taps) before they turn into disasters.

We discuss the "no dickheads" policy, which is crucial for maintaining a healthy culture. I explain how I applied customer service principles even when issuing speeding tickets and why understanding your employees' personal goals is the key to getting the best out of them.

If you'd like to get in touch, I'd love to hear from you!

You can visit http://businessunlocked.com.au or shoot an email to [email protected]

This is a Podvan Media production.