客戶成功茶水間

EP37：訂閱經濟/SaaS模式『客戶成功分群』的策略與對應做法

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有想過如何透過『客戶分群』來提升服務質量嗎？本集分享，如何利用AI與真人團隊，創造個性化客戶體驗。



從數據分析到預測性維護，我們將一一介紹六大策略，幫助你優化客戶互動並提高滿意度。

如果你對建立高效客戶成功團隊感興趣，千萬不要錯過！


Ever wondered how to improve service quality through customer segmentation?

This episode reveals how you can leverage AI and live teams to create a personalized customer experience.


From data analytics to predictive maintenance, we'll go over six strategies to help you optimize customer interactions and increase satisfaction.

If you're interested in building an effective customer success team, don't miss it!


如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您：https://lin.ee/jpsRKqD

If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you: https://lin.ee/jpsRKqD


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客戶成功茶水間，募集企業組織裡有客戶成功團隊的公司，一起上節目聊聊客戶成功徵才議題。

或是您的公司有客戶成功人員的徵才需求，也可以透過資訊欄聯絡方式提供給我們，我們將會在節目和資訊欄上幫您曝光。


The Customer Success Pantry invites companies with customer success teams to join us on the show to talk about customer success recruiting.

Or if your company has a need for a customer success recruiter, you can provide us with the contact information through the message board, and we will help you get exposure on the show and in the message board.


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Youtube頻道：https://www.youtube.com/@CStearoom

專欄文章：https://lihivip.com/g2V3

合作聯繫：[email protected]

LINE 官方帳號：https://lin.ee/jpsRKqD

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器材設備提供及錄音技術顧問：咪卡創意

Suppliers of recording equipment and recording technology consultants：咪卡創意

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