Listening is a really important part of getting confident with social media if you're a beginner, but it's equally important for experienced social media managers. The tone of a platform can change over time as audiences migrate. In order to ensure your time and energy are being focused in the right place, you need to regularly 'listen' to your audience and their behaviour.

This podcast talks through a number of methods you can use along with tools that can help.

Check out our show notes for links to the resources mentioned: http://teamtwobees.com/ep39-social-media-confidence-learn-listening